Shipping policy
Shipping & Digital Delivery Policy
At Rebuild Codex, all our products are delivered digitally. This means you can access your purchase from anywhere in the world without waiting for a physical package or paying for shipping.
1. Delivery Method
Once your purchase is confirmed, you will receive an email containing a download link or access instructions for your digital product. Depending on the product, you may also be able to download your files directly from the "Order Confirmation" page on our website.
2. Delivery Time
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Instant Access: In most cases, delivery is instantaneous. You should receive your download email within minutes of completing your payment.
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Payment Processing: If your payment is flagged for manual review by the payment processor, there may be a slight delay (usually no more than 24 hours).
3. Shipping Costs
Since all products are digital, there are no shipping fees, handling charges, or taxes related to physical transport. The price you see at checkout is the final price for the digital delivery.
4. Troubleshooting Delivery Issues
If you have not received your download link within 30 minutes of purchase, please follow these steps:
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Check your Spam/Junk folder: Digital delivery emails are sometimes filtered by email providers.
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Verify the Email Address: Ensure the email address provided at checkout was spelled correctly.
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Check your Payment Status: Ensure the transaction was successfully completed and not "Pending."
5. Technical Requirements
By purchasing from Rebuild Codex, you acknowledge that you have the necessary software and hardware to open and use the digital files (e.g., PDF readers, unzip software, or specific design tools mentioned in the product description).
6. Need Help?
If you still cannot access your files or the link is broken, please contact our support team:
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Email: hello@rebuildcodex.com
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Subject Line: Delivery Issue - Order #[Insert Order Number]
We aim to respond to all delivery-related inquiries within 24 hours.
Last Updated: 2/25/2026