Return and Refund Policy

Thank you for shopping at Rebuild Codex.

Because our products are digital goods delivered via Internet download, we generally offer a no-refund policy. Please read this policy carefully before making a purchase.

1. Digital Product Nature

All products sold on our Shopify store are digital files (e.g., PDFs, templates, software, media). Unlike physical goods, digital items cannot be "returned." Once a download link has been accessed or a file has been delivered, the sale is considered final.

2. No Refund Policy

By purchasing any digital product from Rebuild Codex, you agree that:

• All sales are final.

• No refunds will be issued once the digital product has been delivered or downloaded.

• There are no exceptions for "change of mind" or "accidental purchases."

3. How to Request Assistance

If you experience any technical issues with your download or believe your situation qualifies for an exception, please contact us within 7 days of your purchase.

• Email: hello@rebuildcodex.com

• Subject Line: Order #[Insert Order Number]

Please include a detailed description of the issue and any relevant screenshots.

5. Chargebacks

We encourage customers to contact our support team directly to resolve any issues. Filing a dispute or chargeback with your bank or payment processor without contacting us first may result in being barred from future purchases at our store.

Last Updated: 2/25/2026